BETTE
【メール登録特典】SPORTS SMOOTHIE × 1本
土日祝を除き、ご注文から2営業日以内に発送しています。
※在庫・天候・交通状況により、これより早くお届けできる場合があります。
メールにご登録いただいた方への特典です。ご注文の商品と同じ温度帯（冷凍）のものを1点お選びいただけます。特典コードの入力で無料になります。
FAQ
They appreciate cut and details, things that aren't so obvious.
Q. Can I pay with a credit card?
Yes, credit cards are accepted. We currently accept VISA, MasterCard, JCB, and other major cards.
Please note that some card types may not be supported. Check available options at checkout.
Q. Will my credit card information be saved?
No, we do not store your credit card information without your permission.You can shop with confidence. For details, please refer to our [Privacy Policy].
Q. How long will it take for my order to arrive?
Orders are typically shipped within 3 business days of payment confirmation. Delivery usually takes 2–5 business days, depending on your location and weather conditions.
Q. Do you charge for shipping?
Shipping is free for orders over ¥8,000, unless otherwise stated on the product page. For orders under ¥8,000, shipping fees will be calculated based on item size and destination. Please check the shipping fee at checkout. We only ship to japan.
Q. Can I return a product?
All items are carefully made and packed, but some products are fragile.
We do not accept returns or exchanges for minor cosmetic damages such as dents, scratches, or label peeling on the outer packaging.Due to the nature of food products, we also cannot accept returns or exchanges based on customer preference.Sale items and gift cards are non-refundable.
If you receive the wrong item or if there is a serious issue, please contact us within 7 days of receiving your order at masaki[at]beweis.jp.
Be sure to include:
– Order number
– Your name
– Address
– Product name
– Reason for return or exchange (with photo attached)
Q. I placed an order but didn’t receive a confirmation email. What should I do?
Please check your spam or junk folder first. If you still haven’t received an email, feel free to contact us at masaki[at]beweis.jp, and we’ll be happy to assist you.